Striata is passionate about creating meaningful connections and relationships between our clients and their customers. The Striata CLC solution helps to entrench those all-important personal relationships and increase retention by defining the relevant communication touch points and finding the best intersection between your customer’s stage in the lifecycle, their needs and wants and your overall business goals.
Through a deep understanding of email best practice and a strong strategic focus, customized communications can be pre-determined and set-up beforehand. Customers will receive relevant messages, depending on not only their lifecycle stage but also intelligent profiling. Communication triggers are built around behavior, action and even inaction and can be triggered at the right time, via the right channel. From effective onboarding to reactivation campaigns, we can consult on and construct communication triggers that get results.