Emailtopia is the leading provider of software and services for managing corporate inbound email to group mailboxes. Since 1997, Emailtopia has a distinguished client base that spans many verticals including financial services, retail, insurance, and government agencies. Emailtopia’s flagship Response is the premier solution for transactional email management.
Emailtopia's solutions allow organizations to be much more efficient in the way they handle emails to addresses such as customerservice@, sales@, info@. It achieves this through sophisticated rules-based and/or load-balanced distribution algorithms, comprehensive reporting, dashboarding and auditing functionality, workflow optimization, agent scheduling, and more. And all within the familiar environment of a user's existing email client.